Native Email

All Recipients Suppressed 409

Every recipient is on the tenant's suppression list, so nothing can be sent.

type https://errors.swepay.com.br/native-mail/all-recipients-suppressed

What this means

A send request was rejected because every recipient is on the tenant's suppression list (e.g. after a hard bounce or complaint). No message can be delivered, so it is not queued. The request body is valid; the conflict is with the current suppression state.

Common causes

Every recipient previously hard-bounced and was suppressed.
One or more recipients filed a spam complaint and were suppressed.
The send targets only addresses that were manually added to the suppression list.

How to resolve

Review the recipients against your suppression list.
Keep addresses suppressed if they hard-bounced or complained (removing them risks your sender reputation); only re-enable an address you are confident is deliverable.
Send to at least one non-suppressed recipient.

Example response

HTTP 409 · application/problem+json

{
  "type": "https://errors.swepay.com.br/native-mail/all-recipients-suppressed",
  "title": "All Recipients Suppressed",
  "status": 409,
  "detail": "All recipients are suppressed.",
  "instance": "/v1/messages",
  "code": "ALL_RECIPIENTS_SUPPRESSED",
  "recovery": "Send to recipients that are not on the suppression list.",
  "requestId": "1-67a8c3f1-2b9e4d6a8c1f0e3b"
}

References

Machine-readable: /native-mail/all-recipients-suppressed.json