{
  "type": "https://errors.swepay.com.br/common/internal-error",
  "service": "common",
  "slug": "internal-error",
  "httpStatus": 500,
  "title": "Internal Error",
  "summary": "An unexpected error occurred on the Swepay side.",
  "description": "Something went wrong inside the service while processing an otherwise valid\nrequest. This is never the integrator's fault. Every occurrence carries a\n`referenceId` extension member that correlates the failure to our internal\nlogs.\n\nNo sensitive detail about the failure is exposed in the response body by\ndesign.\n",
  "commonCauses": [
    "A transient fault in a downstream dependency.",
    "An unhandled condition in the service.",
    "A temporary outage or deploy in progress."
  ],
  "clientAction": "Retry the request with exponential backoff and jitter — most `500`s are\ntransient. If the error persists, **contact Swepay support and quote the\n`referenceId`** from the response so we can trace the exact request. Do not\ntreat the operation as either succeeded or failed until you have a definitive\nfollow-up response.\n",
  "exampleResponse": {
    "type": "https://errors.swepay.com.br/common/internal-error",
    "title": "Internal Error",
    "status": 500,
    "detail": "An unexpected error occurred. Quote the reference ID when contacting support.",
    "instance": "/v1/certificates",
    "referenceId": "ref_3f9c2a7b"
  },
  "relatedDocs": [
    {
      "label": "RFC 9457 — Problem Details",
      "url": "https://www.rfc-editor.org/rfc/rfc9457"
    }
  ],
  "category": "common",
  "deprecated": false,
  "documentation": "https://errors.swepay.com.br/common/internal-error"
}